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testimonials


Testimonials

Testimonials for Graeme Chalmers

Graeme is a unique individual whom I have had the pleasure of knowing both professionally and personally for several years now. He is the consummate professional in terms of his responsiveness to client enquiries, his capacity to explore different solutions and his willingness in going the extra mile in terms of his availability and to see a deal through to completion. Feedback from any referred clients is always of the highest order and carry a common theme in terms of his "efficient" and yet "old fashioned" service, where they felt he had genuine empathy for their situation and objectives, whilst explaining everything in a relatable manner they could understand. He is a trusted professional with the backing of an impressive organization. Why would you go anywhere else?

Peter Crowe

Graeme Chalmers is highly efficient and professional. With his vast knowledge and expertise in property development, the advice I was given was definitely good quality advice. Graeme managed to structure for me an option with THE best chance of approval and one that is in my best interest. Plus, he generously went out of his way to meet me on my schedule and in my location. Needless to say, I am highly impressed with the quality of Graeme as a top-rated first class broker!

Denise

Graeme's assistance with my home loan process made it a much less stressful experience. He is very knowledgeable and was happy to answer any questions. He provided very prompt, efficient and friendly service. I have recommended Graeme’s service to my friends and will continue to do so.

Stella Wong

Sue and I have been clients of IMFS for 10 years and have entrusted them with the financial arrangements for 3 home loans during that time. They have always provided sound advice, backed up by an impressive knowledge of the industry, and this coupled with their dedication and commitment has ensured our loan applications have been processed in a timely manner. Our dealings with both Helen and Graeme have been extremely rewarding, and we expect to call on them again in the future as their professionalism and attention to detail gives us the confidence of knowing we are in safe hands.

Mark Power & Sue Moore

I am so delighted with your consistently helpful and dedicated service that I would like to share my experiences with others. In the last 8/9 years we have been through very trying circumstances with fluctuating financial consequences. In our many and varied endeavours we have been fully supported with your understanding of our immediate needs and our future goals. I need simply to pick up the phone and you are here at our doorstep with a smile and a solution to fit the bill. I treasure our relationship and am grateful that we are able to follow our dreams with the help of your financial assessments and solutions for our needs. As you know, I would never hesitate to refer your services to any of our family and friends with financial needs. I look forward to our continuing relationship through the years to come.

Michelle

Testimonials for Monica Chan

Monica has been a great help to us in the recent purchase of our dream house in Perth. Monica did all the necessary arrangement with the Australian bank while we were still located in Singapore. She even went that extra mile to even assist us in the opening of our ANZ bank accounts through making arrangement with the ANZ branch in Singapore. Regardless of the time of the day, she never fail to answer our SMS or emails if we have a query or concern. We are very thankful to GOD for sending Monica to us. I will not hesitate to recommend Monica to anyone who needs financial assistance if they are looking to purchase a house in Perth – in fact I already have someone in mind who might need her help.

Joachim & Ann Koh

I would highly recommend Monica Chan from IMFS for all your mortgage and financial needs. Monica gave me great advice on how to choose the right loan product. She was very organised and kept me up to date throughout the application and settlement process. She was able to take the hassle and stress out of applying for a loan.

John Kirwan

Thanks Monica for making the purchase of my first house nowhere near as daunting as I expected! Being a first home buyer I really had no idea of the whole process, you explained everything obligingly and you were there every step of the way offering advice and gave me so much help. You made me feel a lot more confident about purchasing my first home. Honestly, I couldn’t have done it without your guidance. I have already passed your details on to my friends as I know they will be in good hands.

Jasmine Boyer

If you need a mortgage broker as an owner occupier or investor they don't come better than Monica Chan. Constantly following up to ensure the process is always speedy and hassle free, which can be difficult due to the banks antics these days. Even managed to get the bank to refund additional settlement fees incurred due to their error. The multiple times I have called on her services she has been exceptional. Thanks again Monica.

Anthony Procino

Monica is the best finance consultant I have ever had in the mortgage and finance service industry and I wouldn't hesitate to keep Monica on my speed dial for future financial matters. I have dealt with a number of finance consultants in the last 15 years and Monica is one of a kind. She's diligent, responsive and takes the initiative to make the process as efficient and as painless to her clients to the best of her ability. I would highly recommend Monica to all my friends and work colleagues. Thanks Monica for all your help and hard work.

Karen

I used IMFS to help me finance my first residential property in Perth. A family member recommended Monica Chan at IMFS based on their personal experience and I found Monica to be very helpful and efficient all the way through to settlement. She advised me on a number of ways I could finance the property and having someone to do the research on the lending policies of the banks was great and really saved me a lot of time. Monica also advised on which bank could lend at the lowest rate in the area of Perth I was looking at buying into. I would happily recommend Monica to anyone looking to get into the property market, particularly first home buyers like me.

Fred

I would like to take this opportunity to say thank you very much Monica You have waved your magic wand and saved me a lot of money-time and hassle not to mention your no bull approach when dealing with the banks. Thank you once again.

Robert

Testimonials for Lisa Corlett

I confirm that I have known Lisa Corlett for 6 or more years since our first introduction through another business, as then our Mortgage Broker. At all times I have found her to be courteous and reliable and if I may be so bold as to say extremely dependable on all her advice given. With this in mind I was devastated when I found out she had left her previous employer to join another provider and luckily enough I used my initiative and found her mobile number on a magnetic calendar displayed on the fridge. I can confidently recommend Lisa Corlett as a solid and reliable mortgage provider on different packages, and would happily renew my personal loans through her expert services; knowing that she would consistently achieve good results and deliver upon all my expectations.

Hayley Rosati

Lisa Corlett from IMFS was recommended to us as a broker whose excellent knowledge of the banking industry would ensure that we would receive a hassle free service. Not only was Lisa skilled at sourcing the best options for us, but her knowledge of the banking industry allowed her to pre-empt issues both with the sale and the purchase of our properties. Lisa's communication with us was superb and she proactively dealt with both banks and settlement agents.

K. Mclaren

Thanks once again Lisa for your extraordinary efficiency. Putting our mortgage and associated information together so rapidly enabled our offer to be accepted over another, higher offer. WOW! This is our 3rd property purchase that you’ve sorted for us….. We are already looking for the fourth!

Jacynth & Ian Cox

Thanks soooooo much for all that you’ve done for us Lisa...we couldn’t have done it without you! We have been very fortunate to be assisted by a network of professionals that have made our first investment property purchase very enjoyable and relatively stress free!

Terry & Barb

Thank you once again for your brilliant assistance with everything. You sure are fantastic at what you do. Your involvement truly made this whole process the better for us. Many thanks x

Zoe

Thanks so much Lisa. You made the whole process less intimidating and were patient with all our questions. Thanks so much for handling this, I feel privileged to have been looked after by someone with so much experience! Thanks again, will be recommending you!

Janet

Thank you again for all you have done for me. You are the most helpful, friendly and completely thorough professional I have ever had dealings with. You always go 'the extra mile' and provide quick and efficient service. It has been a total pleasure to liaise with you. You are 'perfectly suited' to what you do.

                                                                                                                                                                                                         Catherine Gleadow

Testimonials for Tanya Stapleton

Tanya Stapleton was our mortgage broker when we were purchasing a house earlier this year (2011). Tanya made the whole process uncomplicated and very streamlined. In total we had three mortgages that we had to organise which was a daunting task to my husband and I. This was all processed in a friendly, hassle free way for us. Tanya took the pressure off us completely and we were able to focus on looking for a house. Her communication with us was paramount, we received regular updates and were kept informed of every stage in the process. At one point I felt Tanya went above and beyond what was required of her as she handled the additional documentation we needed, along with communicating with our previous mortgage provider to ensure no delays.

I would certainly use IMFS again, in particular Tanya Stapleton.

Timothy & Suzanne Powderly

We have been dealing with IMFS (In Mortgage and Finance Services) for a number of years now, on several occasions to secure finance for a number of investment properties to add to our portfolio. On each and every occasion we have had the pleasure of using the services of Tanya Stapleton to carry out our business for us. Tanya is the ultimate professional and has provided us with all the information required to make an informed decision on each occasion, secure finance from the most suitable lender at the time and complete the contract in a timely manner. We will be using their services again and would happily recommend using IMFS for any financial requirements you or your friends may have in the future.

Kym & Ruth Lawler

Thank you Tanya for your ability to know exactly what we needed, and for making it happen very quickly. We appreciated the regular updates on the progress of our loan. We will happily use and recommend your services in the future!

Bryce & Rachael Steele

I bought 2 houses in 2009 and was recommended by my real estate agent to use Tanya Stapleton as my mortgage broker. It has to be said till this day it was the best piece of advice I was given through the whole process. I was only 20 years of age at this time and the whole process of buying a house was a very overwhelming prospect. Tanya took care of everything and I would say probably did more then what was expected of her. I did not have to stress about anything during the entire process as I received constant updates and after meeting with her the first time knew it was in very capable hands. Tanya sought out the best possible option for me and once we had agreed on this she took complete control of the situation which left me to worry about other things other than the mortgage. I have recommended Tanya to several family members and friends who are looking for a mortgage broker and in saying that would recommend her to anyone know full well that would be getting the best possible advice and service. I look forward to using Tanya for any future investments.

Brad Abel

Testimonials for Clinton Bishop

Great news about settlement - I'm very excited now. Just wanted to thank you for all your help. Couldn't have done it without you. So thank you once again.

 Chelsea Dyson

Hey Clinton,Thanks again!! Ive got $82,500 in the bank and will loan $5000 off Dad until my next pay. Ill let you know as soon as its in the bank. Thanks again! Your a legend!!

Lara

Testimonials for David Collins

Thank you so much for all your help. We appreciate all the late nights! We love our new home!

Karim & Geoff Clarke

Being a Real Estate agent I can most certainly say that David Collins is in the top 2% of finance brokers I deal with that are around. 

Mr Daniel & Miss Tumewa

We found you to be professional and extremely helpful and honest which was of great importance to us being new immigrants.

Mr & Mrs Turner

I was impressed with how seriously every contact, question, problem etc was taken. Each person followed through with their promises eg: Ringing back by a certain time etc – such a pleasant change. Thank you.

Ms Leslie

Thank you so much for your work on our finance. We really appreciated your time and explanations; they made a quite daunting prospect far clearer and much more straight forward! We'll certainly be in touch in the future if we need any more advice.

Alex Valentin

Thanks David – You’re a bank taming legend!   

Many thanks Alan & Greg

 

 Testimonials for Tim Bowler

A quick note to thank you for making the transition from bank to bank an easy one. You are friendly, honest and professional. With two small kids and never having to leave home to get it sorted was a god send. All of our accounts set up and functioning with no setbacks, which was important at this time of year. Merry Christmas!!  Thanks again. PS - we have already recommended you to friends.

Kylie & Kane Blackman

My best wishes Tim for your future in business. You do it so well.

Barbara Prior

It would be very hard to make a stronger recommendation for Tim as a financial consultant specialising in all areas of Mortgages. Tim’s years of experience and proven track record in the banking and mortgage industry showed in his knowledgeable and considered approach when dealing with my re-mortgage recently. Tim gave me every option and explained every step in great detail and answered my never ending questions with accurate and clear answers and always with a smile no matter how many times I asked. Whatever you need in the world of Mortgages, speak with Tim. He will tell you if you have the best product already and if you don’t he will help you find that perfect product and will save you money. Call Tim now, can you afford not to?

Neil Thorpe

Thanks so much for all your help Tim, honestly we had no idea about so much of the process and you made it really easy for us to understand, you have been so supportive especially with being in different states with different time zones and you have definitely assisted above and beyond my expectations so thanks so much from the both of us! I have already recommended you to friends who are looking to buy/build their first homes! If you and your family are ever in Darwin get in touch and come have a drink with us and see our new home :-). Best wishes.

Becky Miras

Tim was able to answer every question and had our best interests at heart. The stress of buying a house was made easier by Tim who did all the hard work in dealing with the banks and real estate company. The service and professionalism we received has not been forgotten and we will continue to recommend your team to everyone we know and anyone who’ll listen to us!

Bobby & Cheryl

Testimonials for Charlotte Rubbo

I would like to take the time to thank Charlotte Rubbo for all her assistance and recommend her services to others. Charlotte is a very dedicated individual who works hard for her clients. She took the time to understand my circumstances and what I wanted to get out of refinancing my loan. Charlotte was knowledgeable and answered, or found the answer to, all my questions. She came up with options and then explained what they would mean for my loan position over time, as well as the features of products and their drawbacks. This made me feel confident in the advice I was receiving. Previously I had found the process of filling out bank documentation time consuming and confusing, but Charlotte made this process painless.  She explained the paperwork, sent it off and followed up so it was all seamless on my end. Thanks Charlotte for all your hard work – you made the process easy and I am very happy with the outcome.

Sarah Mewett

I would like to extend my appreciation to Charlotte Rubbo from IMFS for her great service. She is very customer focussed and was able to obtain me a low interest rate for my mortgage compared to other banks. She is very efficient and prompt in dealing with queries and responses.  I am very pleased to be connected to her before switching my home loan. I would highly recommend Charlotte to assist you in researching, organizing and negotiating a loan that will best suit your lifestyle and financial situation. She has helped me to discover the most competitive loan for my needs and guided me through every step of my loan application. Overall, she has aspired me to save money, provided an efficient service, found a suitable loan structure and secured me the best deal. Well done Charlotte!

Norissha Mohd Noor

Charlotte has been an excellent help with refinancing my loans. She excels in customer service and has a high level of knowledge in finance and different options available for a variety of situations. I never felt pressured into choosing a bank or package, this is one aspect that is important to me. Charlotte was very prompt in responding to any of my questions and always ensured I had a full understanding of each option available to me. I highly recommend Charlotte, and have already done so to many friends and family.

Melissa Sale

Charlotte has been amazing helping us get finance for our new house! Nothing was too much trouble! She turned what could have been a completely overwhelming experience into something simple! I would recommend her to anyone! Thanks Charlotte!

Rebecca Sorley

Charlotte has once again proved herself to be an AMAZING Finance Consultant. Three years had passed since originally setting up our mortgage and it was time to take another look at our home loan as our financial situation had changed. Charlotte was able to deliver a great professional service in both the process and final outcome. With a direct comparison to other Finance Consultants I have used in the past, Charlotte is hands down the best I have ever dealt with. Nothing is ever to hard, her attitude is delightful and the result 10/10.

Matt Daley


 
 
 

Need Help?

We know that choosing a new loan can be difficult. At IMFS we're here to help you. If you have any questions at all just give us a call or send us an email.